I ordered this phone because of what hurricane Maria did to our communications system in Puerto Rico in September 2017. Because of system's impact, my family in the mainland (USA) weren't able to contact us in Puerto Rico for 3 weeks. I tested the Isatphone2 in Arizona: get the satellite signal and works perfect. Today, from my home in Puerto Rico make a call and send a text from my Isatphone2 to my son's cellphone in Arizona. Call quality was great. Easy! Now we feel safe having the Isatphone2. Because of the monthly fee instead of prepaid my Isatphone2 is available to use 24/7. You never know when an Emergency will come. I never thought about a satellite phone before, but that hurricane opened my eyes. I was prepared with doors and windows shutters, food, for a month, a 600 gallon water tank, meds, first aid kit, games, a generator, etc. Have a portable radio and All our cell phones were ready and charged: useless because ALL communications were down three hours after the hurricane hit us (hit us for 36 hours!). Be connected gives family peace of mind especially when emergencies and catastrophes can occur any minute and you are TOTALLY incomunicated: no radio, no TV, no land lines, no cell phones no Internet. I am very pleased with my Isatphone2. It never leaves my purse. Peace of mind.